Congratulations! Your CV has been shortlisted by Knoah for Technical Support Associate Non - Voice/Voice
Job Designation: Technical Support Associate
Support Type: Live Chat/phone
Position objective:
- As Technical Support Associate, you are expected to address customer challenges and queries through voice/chat support and ensure effective resolution to the challenges the customer encounters
- Ensure customer satisfaction and quality parameters are met for the resolutions provided
- Ensure that you delight customers and help in retention by providing customer experience that would enhance stakeholders value
