Opening For HR Executive In Serco Group at Delhi

Serco BPO

Experience:0 - 2 Years
Job Title:HR Executive
Location:  Delhi
Education:UG - Any Graduate - Any Specialization, PG - MBA,PGDM - HR,Industrial Relations
Compensation:Rupees 50,000 - 2,00,000
Name of the Company:Serco Group
Job Description:

• Designation:HR Executive
• Urgent opening in SERCO BPO for the HR-Executive profile.
• ON THE SPOT OFFER LETTER!

Shift: 9:30 am to 6:30 pm (Fixed Morning Shift)
Location: Naraina (New Delhi)
Salary: 10K to 16K
Desired Profile:
 Candidate should have minimum 6 months of experience in bulk hiring.

Opening For Quality Analyst In Aricent Technologies at Gurgaon

Aricent

Experience:0 - 3 Years
Job Title:Quality Analyst
Location:Gurgaon
Education:UG - Any Graduate - Any Specialization, PG - Any PG Course - Any Specialization
Name Of The Company:Aricent Technologies
Job Description:

• Performing Quality Monitoring & Case Quality Checks.
• Support team in achieving Customer Satisfaction target for assigned team.
• Creating a quality culture, keeping people focused on understanding the customer’s needs.
• Propose new actions to improve productivity and share best practices with the Assistant Manager and Operations Manager of the team.
• Ensure that Customer Satisfaction remains a focus item by working with and updating the monthly CSAT Action plan.
• Analyze Root causes for dissatisfaction and design solutions to address these root causes.
• Support Assistant Managers and Operations Managers in driving the CSAT action plan and ensure actions are completed and on target.
• Comes up with solutions that addresses or exceeds customers’ needs and expectations.
• Own and drive the Quality Call Process (Monitoring) and ensure feedback is being given.
• Regularly present to team and management team on Quality Improvements.
• Assist the team with the excellent handling of ticket records by the team.

Job opening For Software Developer In MetaOption at Delhi

Metaoption

Experience:0 - 3 Years
Job Title:Software Developer
Location: Delhi/NCR, Patna
Education:UG - B.Tech,B.E. - Computers, PG - MCA - Computers
Name Of The Company:MetaOption.
Job Description:

• Develop in Dynamics CRM to customize the product andreports as per the user’s business requirement
• Set up the IT infrastructure and database (SQL Server) required for Dynamics CRM.

Desired Profile:
Bachelors or Masters Degree in Computer Science,Computer Engineering, Information Systems or related discipline.