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| Unisys India Pvt. Ltd. |
This is your chance to give your career a jump start in RIM (Remote Infrastructure Management) domain.
Company: Unisys India Pvt. Ltd.
Position: System Analyst
Qualification: BE/B.Tech 2009 & 2010 (CS/IT/EE/ECE) and B.Sc / M.Sc (Electronics) 2009 & 2010 pass out.
Principal Responsibilities:
- Monitoring of Server and Network Alerts
- First Level Troubleshooting and Resolution of Incidents, Exceptions and/or Issues on Server Platforms like Windows, Mainframes, Novell etc. and Network Platforms like Cisco.
- Escalations to Next Level Resolver Groups based on pre-defined time lines and documented processes.
- Should be able to clearly understand Customer Situations and Customer SLRs (Service Level Requirements) and act accordingly
- Creating standard operating procedures/ Knowledge base.
- Coordinating with the onsite teams on scheduling and change activities.
Critical Skills Required:
- Excellent communication skills รข€“Verbal and written
- Very Good Analytical Skills
- Strong knowledge of ITIL Modules like Incident, Change and Problem Management.
- Must be ready to work in rotational night shifts
- Must be willing to support customer
Venue:
St Aloysius Middle School
St Francis Xavier Cathedral Compound,
Cleveland Town
Bangalore - 560005
Best Regards,
Recruitment Team
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