Freshers: IBM Off-Campus Recruitment Drive @ Calicut and Cochin

IBM Off-Campus Recruitment Drive @ Calicut

Date: 20th & 21st APRIL 2013
Venue: JDT islam campus,Vellimadukunnu,Calicut

IBM Off-Campus Recruitment Drive @ COCHIN

Date : 23-04-2013
Venue : University College of Applied Sciences,Behind Changampuzha Park, Edappally, Cochin

Post : Technical Support Engineer

Eligibility :

• BE / B.Tech,MCA Any Graduate (10+2+3), Any Post Graduates, Diploma Holders (10+2+3) with an aggregate of 55% Marks.
• Flunecy in communications skills (written & oral)
• 2011 / 2012 Passouts without experience can also attend

Candidate Profile:

• Candidate should have completed minimum of 15 years of formal education.
• Candidates shouldn't have any backlog at the time of IBM process.
• Candidate should have good communication skills.
• Candidate should have good knowledge on Computer Hardware and Networking concepts.

Job Description:

• Providing Voice support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
• Remote Infrastructure support delivery
• Perform problem cause analysis
• Resolve routine customer problem
• Ability to Identify Opportunity & Implement Process Improvements
• Has technical experience and skills in the areas of problem determination, creativity and analysis.
• Ability to meet a set of defined account agent productivity measurements.

Mandatory Skills:

• Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
• Browser Support - Internet Explorer
• Strong computer skills required
• Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
• Excellent oral and written communication skills.
• Excellent customer service orientation
• Neutral accent
• Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting

Selection Process:

• Written Test
• Group Discussion
• Technical Interview
• HR Round

Post : Technical Support Engineer
Salary : 2 to 3.2 Lakhs

For more details call KBCCP 9037360286 / 9061560223 (9am to 6pm) on working days.

All the candidates should bring the following to test venue:
Candidates need to bring DD Rs.200/- towards 'KSEDC Ltd' payable at Trivandrum OR pay the amount at spot ,

• Two copies of RESUME,
• Two sets of photocopies of your mark lists,
• Three copies of passport size photographs,
• Any photo ID [College, DL, PAN, Voters].

KBCCP [Login / New Registration] to confirm / access hall ticket.

Website: www.kbccp.org

Note: Confirm the same with ******* employee before attending the interview.
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