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Firstsource delivers innovative, value-added business process management services across the customer lifecycle. We offer a comprehensive suite of business process management services through a combination of extensive domain knowledge, strategic alliances and internal competencies backed by leading-edge technologies. Our focus on Telecommunications & Media, Banking & Financial Services, Insurance, Healthcare and Publishing verticals has enabled us to extend business benefits beyond cost arbitrage. |
Customer Service Associate (Voice) | | Excellent communication skills | | Polite and customer service oriented | | Able to comprehend customer queries and provide the relevant resolve | | Exhibits patience and empathy to resolve customer queries | | Typing Skills: 15 wpm with 85 % accuracy | | Customer Service Associate (Voice) | | Good spoken English and Excellent written English | | Meticulous and process oriented | | Polite and customer service oriented | | Able to comprehend customer queries and provide the relevant resolve | | Exhibits patience and empathy to resolve customer queries | | Typing Skills: 15 wpm with 90 % accuracy | |
Minimum eligibility criteria to apply for the above positions: • Age: 19 to 55 years of age • Graduates/Undergraduates with or without Experience • Candidate should be residing within the local transport limits • Rotational Shifts, 5 day working • Joining Date: Immediate • Job Location: Bangalore |
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Firstsource, Floor 3, Tower 5A & B Pritech II SEZ (Ecospace Park), Sarjapura Outer Ring Road, Bellendur, Bangalore 560103 | Firstsource, No # 302, 3rd Floor, SMR Vinay Estate, Near Horamavu Signal, Outer Ring Road, Banaswadi, Bangalore 560043 | Date: 5th and 6th September 2014 | Timing: 10am to 5pm | Location: Bangalore | |
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